IT Support Specialist
Towards a New Career!
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What You Can Learn
- Technical Writing/Project Planning
- Applications Support and Database Concepts
- PC Hardware and Software
- Server Administration I & II
- Networking Concepts I & II
- Certification Preparation
POSSIBLE CAREER PATHS
When you graduate from McCann’s IT Support Specialist program, you may be prepared for a range of career paths like these:
Computer User Support Specialist
Computer User Support Specialists provide the technical assistance needed for a company to run smoothly. You’ll work with employees to solve their IT issues. From answering questions to fixing problems, you’ll be an essential part of the team.
Computer Network Support Specialist
In your role as a Computer Network Support Specialist, you’ll evaluate network systems while helping to maintain company network operations.
Network and Computer Systems Administrator
As a Network and Computer Systems Administrator, you’ll ensure an organization’s computer network runs smoothly. They are responsible for troubleshooting problems and monitoring networks to detect malware and other cyber-attacks.
When you graduate from McCann’s IT Support Specialist program, you may be prepared for a range of career paths like these:
Computer User Support Specialist
Computer User Support Specialists provide the technical assistance needed for a company to run smoothly. You’ll work with employees to solve their IT issues. From answering questions to fixing problems, you’ll be an essential part of the team.
Computer Network Support Specialist
In your role as a Computer Network Support Specialist, you’ll evaluate network systems while helping to maintain company network operations.
Network and Computer Systems Administrator
As a Network and Computer Systems Administrator, you’ll ensure an organization’s computer network runs smoothly. They are responsible for troubleshooting problems and monitoring networks to detect malware and other cyber-attacks.
Why McCann School of Business & Technology?
The McCann School of Business & Technology? Experience
With our convenient program options, you can learn and attend classes at times that are right for you.
Training from Industry Experienced Instructors
Our instructors are qualified and dedicated to helping you gain the knowledge and skills to begin your career.
Career Services Assistance
Our students are provided with individualized professional development, resume help, and job placement assistance.
Our Campuses
McCann – Allentown, PA
2200 N Irving St
Allentown, PA 18109
More About IT Support Specialist
IT Support Specialists assist computer users and organizations by analyzing, troubleshooting and evaluating computer problems, whether they involve an organization’s network or a personal computer. They maintain an organization’s system, troubleshoot household computer issues, and give instructions on specific business-centric programs. Some of their duties include:
- Test and evaluate existing networks
- Perform regular maintenance to ensure the network is working correctly
- Troubleshoot problems with the network
- Walk customers through problem-solving steps
- Set up or repair computer equipment and devices
- Train users on how to use the hardware and software
Accredited
2101 Wilson Boulevard, Suite #302
Arlington, VA 22201
(703) 247-4212
www.accsc.org
(*Branch Campuses of Miller-Motte College, Chattanooga, TN)